Refund policy

Return your merchandise up to 6 months in resellable condition for a full refund!

Criteria for Returns & Exchanges

  • All returns must be received within 6 months of original purchase date.
  • All returns and exchanges must be in their original condition.
  • Exchanges are subject to a new shipping and processing rate.
  • Shipping label can only be used for continental U.S. addresses.

Damaged Merchandise

If you receive merchandise that is damaged or incorrect, (wrong item or color) please contact customer service at 1-800-962-9504 or email us. A full refund will be issued along with complimentary return shipping, once the original merchandise is returned. With oversize heavy items, such as puzzle tables or frames, please contact us for return instructions.